SimpleSwap Legitimacy, Safety, Fees, Verification

Grouped by what's actually being asked: legitimacy, safety, fees and mechanics, or verification.

Legitimacy

Before the questions, the basics

SimpleSwap at a glance
Founded2018
Platform typeSelf-custodial swap aggregator
Supported assets2,800+ cryptocurrencies
Trading pairs3.2M+
Liquidity sources20+ across CEX and DEX

“I've swapped over 1k on this platform over the years and I've never been let down. The process can take a little time, but it always goes through.”

From a Trustpilot review

Worth checking before any swap

  • Confirm you are on the official domain before anything else
  • Match the network to the asset you are receiving
  • Read the receiving address in full, not just the first characters
  • On an unfamiliar route, send a small test amount first

Whatever the answer below, the domain is the part to verify first: simpleswap.io is the only official one.

Trust and safety

Is SimpleSwap legit?

Yes. It has run since 2018, processed over 20 million swaps for more than 10 million users, and sits inside wallets like Exodus, which is listed on the NYSE and reviewed SimpleSwap before adding it. That kind of track record and third-party vetting doesn't happen for a fly-by-night operation.

Is SimpleSwap a scam?

No. A scam site doesn't run for eight years, hold a 4.1 rating from 2,600+ Trustpilot reviews, or get built into wallets that each ran their own vetting before integrating it. SimpleSwap has all three.

Is SimpleSwap safe?

Yes, for what it actually does. It's self-custodial, so funds move from your wallet to your wallet and never sit on a company server that could be hacked, frozen, or misused. What isn't automatically safe is your side of it: the address you enter, the network you pick, and the site you're actually on. See the safety page for the full breakdown.

What are the main categories of crypto scam?

SimpleSwap's Know the Scam project sorts them into three. Impersonation covers cloned sites, phishing, fake support, deepfake giveaways and investment grooming — all defeated by verifying where you are and who you are talking to. Device compromise covers clipboard-hijacking malware and fake bonus scripts, defeated by re-reading what is on screen before confirming. On-chain traps cover approval phishing, address poisoning, honeypot tokens, fake airdrops and MEV extraction, defeated by understanding what a transaction actually authorises.

Rates and fees

What fees does SimpleSwap charge?

There's no separate listed trading fee. Costs sit inside the exchange rate shown before you confirm: the liquidity spread, SimpleSwap's own margin, routing costs, and the blockchain network fee.

What's the difference between a fixed and a floating rate?

A fixed rate locks the quoted price for 20 minutes from the start of the swap. A floating rate isn't locked in advance. It's set at execution and tracks the live market, so the final amount can land slightly above or below the estimate.

How it works

How long has SimpleSwap been operating?

Since 2018, continuously through multiple crypto market cycles, having processed 20M+ swaps according to SimpleSwap's own figures.

What happens if I send to the wrong address or network?

Blockchain transactions can't be reversed, so a wrong address or the wrong network for that asset usually means the funds are gone. SimpleSwap shows the correct network during the swap, but the final check before sending is yours.

How long does a SimpleSwap exchange take?

Most swaps finish within a few minutes. 1 to 60 minutes is a rough reference, not a guarantee, since it depends on the network's confirmation time and how busy it is.

How do I confirm I'm on the real SimpleSwap site?

Check that the domain reads simpleswap.io exactly before entering any wallet address, and confirm the published Terms of Service, Privacy Policy, and KYC policy are present and consistent. Lookalike and phishing domains are common in crypto search results.

More questions

Does SimpleSwap hold my crypto?

No. Swaps move directly between a wallet you own and a wallet you own. The platform doesn't keep a long-term balance of user funds between transactions.

Is there a minimum swap amount?

There's no single fixed minimum. The deposit needs to cover that transaction's blockchain network fee, which varies by network and current conditions.

Does SimpleSwap require KYC?

Not for most crypto-to-crypto swaps. Verification comes in for two cases: a fiat purchase, which follows the payment partner's own KYC rules, or a transaction flagged by SimpleSwap's or a partner's compliance system.

Still checking?

The most current details are always on the official site.

Go to simpleswap.io